I’m lucky. The company copy/fax/printer/scanner/pedicure machine sits right outside my office. Most days it’s a pain in the ass.
People are always walking in front of my office and many of them feel compelled to say something to me – even if it’s just a “Hey, Mark.” Maybe they think they need to be polite, when in actuality, all they are doing is annoying me. I wouldn’t mind if there was even a small regard to the times when I’m on the phone. But they don’t notice.
Not to mention I get to hear the machine run all day as it makes every copy for the company.
But sometimes… sometimes, it’s a blessing. Thanks to that machine I get to overhear, to my delight, just how stupid some people are. It’s even more fun when it’s someone that bothers me.
Like just now.
Woman #1 was making copies. Woman #2 walks up and asked #1 how she got the machine to print on blue paper. Woman #1 says, “Oh, I just put blue paper in the machine is all.”
About 10 minutes later, I hear random grumbling from outside my office. Woman #2 is back and clearly she is waging war with the copy/fax/printer/scanner/frappuccino machine.
Woman #1 walks by, to which Woman #2 says, “Hey, I can’t get it to print on blue paper the way you just did.”
This kicks off 10-minutes of activity, of what I’m sure the two women would call “troubleshooting”, but I would call “completely random-ass button mashing.”
This eventually leads to them asking me for help. The sign on my door says, Webmaster, but it’s commonly known that title also qualifies me as “anything-remotely-related-to-technology-expert.”
So I wander out to look at our copy/fax/printer/scanner/schnauzer-grooming machine to see why it won’t print on blue paper.
I have a hunch. So I decide to check my hunch first.
I lift up the top lid. Sure enough, Woman #2 put a piece of blue paper on the glass, closed the top, hit print, and expected the machine to copy the blue color of the paper with her report.
I left it to Woman #1 to explain the intricacies of the feed tray.